Meet Our Dealership Staff

Before you even step foot on our lot, you can get to know the team you will be working with. Take a moment to click on a Tom Wood staff member photo to see more information about each person. At Tom Wood Ford, serving Indianapolis IN, we want you to feel comfortable throughout the car buying process and that sometimes means learning who we are before we even meet you.

Michael Baldwin, currently serving as the finance manager at Tom Wood Ford. He has a tenure with the Ford team spanning back to 2007 and his industry journey started in 2004. His multifaceted career path has allowed him to excel as a service advisor and car salesperson, before ultimately leading him to finance. Michael's educational background includes graduation from Lebanon High School and continued studies at the University of Southern Indiana. His work philosophy centers on treating every customer like family, firmly believing that fostering lasting customer relationships is key. Beyond the dealership, Michael enjoys spending quality time with his wife and dogs, and indulging in hobbies such as golfing, fishing, and home improvement projects. Notably, his top pick among Ford models is the F-150, a testament to its lasting status as the leading truck for over 45 years.

Mike Turner, parts manager at Tom Wood Ford, started his automotive career in 2005 and joined the Tom Wood Ford team in 2014. With master certifications across various Ford specialties, Mike's commitment lies in delivering customers the right parts promptly and at a fair price. After graduating from Michigan City High School, he furthered his education and received an associate's degree in business from Indiana Wesleyan University. Beyond his professional role, Mike enjoys quality time with his family, engages in home improvement projects, travels, and unwinds by the lake. He holds a special affinity for the Ford GT, a historical emblem of Ford Motor Company's ingenuity and legacy.

Chandler Pitts is a Sales Associate at Ford with 2.5 years of experience. He graduated from Maconaquah High School and earned a bachelor's degree in Business Administration from Rochester University. Chandler emphasizes achieving common goals to take care of customers effectively. In his free time, he enjoys playing basketball or golf, watching sports, and spending time with family. His favorite car is the Ford Mustang for its look, sound, and power.

John Palmer, a dedicated Sales professional at Tom Wood Ford since April 8, 2024, brings three years of automotive industry experience and a background in service writing. A Carmel High School graduate, John is committed to ensuring a seamless and enjoyable experience for every client. He enjoys playing billiards in his free time. John's favorite vehicle is the Ford GT, which he admires for its exceptional engineering and design.

Seth Cavanaugh is a social and hardworking Sales professional at Tom Wood Ford, beginning his role in June of 2024. New to the automotive field, Seth graduated from Colonial Christian High School. His customer service philosophy is to treat everyone with respect and kindness. In his free time, Seth enjoys playing sports and hanging out with friends. His favorite vehicle is the Ford Mustang, known for its sleek and fast performance.

Greg Moore has served as the commercial account manager and as a sales consultant at Tom Wood Ford since 2015, embodying a commitment to integrity and ethical business practices. Greg brings authenticity to his work, prioritizing genuine connections over sales tactics. Beyond the dealership, he finds joy in motorcycle rides, quality time with loved ones, and relaxing. His top pick among Ford models is the Super Duty truck, admiring its versatility and strength.

Matthew Gutierrez, who joined the Tom Wood Ford team in 2022 and now serves as the Quick Lane Manager, maintains a work philosophy centered on warm customer reception and consistently delivering impeccable service. Beyond his professional duties, he enjoys motorcycle rides and spending quality time with friends. Matthew's top pick among Ford models is the 5.0 GT Mustang, as he believes it boasts unparalleled aesthetics and a captivating engine roar that sets it apart from all other cars.

Jami Phillippe has been in the automotive industry since 2013, but joined the Tom Wood Ford team earlier this year as a Service Advisor. She holds certifications in various automotive brands, including Kia, Hyundai, Honda, and of course, Ford. Jami's approach is to exhaust all options before informing a customer that a repair is not covered, recognizing the importance of empathy in retaining customers. Beyond her work, she's a dedicated single mother who cherishes spending time with her kids and has a passion for travel. Her favorite car model is the Ford Explorer, appreciated for its size, features, and comfortable ride.

Collin Kleckner is a Service Advisor at Tom Wood Ford. He has been a part of the team since 2020, but got his start in the automotive industry back in 2016. He pursued his education at Greenfield Central High School before continuing his education at IUPUI, and later transferring to Indiana University. Collin's customer-oriented philosophy is grounded in treating every customer as if they were family. He believes that delivering exceptional customer service fosters lifelong relationships and trust. During his free time, Collin enjoys taking walks, bike rides, spending quality time with his wife and daughter, and immersing himself in home improvement projects. He's recently switched to an F-150, trading in his Honda Accord, and he's fallen in love with it, making it his favorite of the Ford lineup.

Sarah Rutheford, a valued member of the Tom Wood Ford team since 2020, currently holds the position of service advisor. Before venturing into the automotive realm, Sarah pursued her education with a medical focus at vocational school in Indianapolis and actively served as an EMT and firefighter. Her work philosophy revolves around treating every customer with the same care and consideration she would offer her own grandmother, emphasizing simplicity, respect, and efficiency. Outside of her professional commitments, she finds joy in engaging in DIY projects, exploring photography, and cherishing moments with her family. Her top choice in the Ford lineup is the Explorer ST, due to its spaciousness and the capability to provide fun experiences.